Customer Stories

What happens when people actually complete their onboarding.

HR, CS, L&D, and Operations teams who switched from documents and live calls to voice-guided flows — and what changed in their numbers.

Veltrio — HR & People Ops

47%

Fewer first-week support tickets

Veltrio's 3-person People Ops team — previously managing onboarding via shared Notion docs and monthly manager 1:1s — built a voice-guided first-week flow covering tool setup, benefits enrollment, and team introductions. New hires now arrive prepared before their first check-in.

Finspire — Customer Success

~3x

Faster customer onboarding

Finspire's 5-person CS team was running 3-hour enterprise onboarding calls per new account. They replaced the full product walkthrough with async Cor flows, keeping the kickoff call for relationship work only. Customer time-to-first-value dropped from 21 days to 7.

Harbridge — Learning & Dev

91%

First-week flow completion rate

Harbridge's L&D lead — a team of two managing training for 180 employees — had been running compliance and new-hire tracks inside an LMS that required an authoring tool for every update. She rebuilt the first-90-days track in Cor over a weekend. Completion climbed from 58% to 91%.

Solvane — Operations

3 days

To onboard a new vendor team

Solvane's ops team needed to bring a new distribution partner up to speed across time zones. Previously, that meant 3 weeks of scheduled calls and a shared Google Drive folder nobody navigated consistently. With Cor voice flows and Zapier triggers, the handoff ran in 3 days.

Quorum Labs — L&D & Compliance

100%

Compliance training completion

Quorum Labs had used the same SCORM-authored compliance module for three years — completion was always chased through manual reminders. They rebuilt the annual training as a Cor voice flow with a knowledge-check at the end. Deadline completion: 100%, for the first time.

Mettaform — Customer Success

$0

Additional headcount to scale CS

Mettaform grew from 12 to 24 enterprise accounts over six months without adding a CS hire. Their two-person CS team had built product onboarding flows in Cor for each core persona. CSMs stayed focused on renewals and expansion — every new account self-guided from day one.

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