Four people who spent time inside CS operations and platform engineering before deciding to build the tool they wished had existed.
Former CS operations lead at Gainsight. University of Denver MBA. Spent six weeks embedded with a Denver CS team watching new customers silently stall and decided to build the fix rather than document the problem.
Former platform engineer at Twilio. Designed the voice infrastructure that powers Obi's outbound call layer — including the real-time acoustic analysis pipeline and low-latency response generation.
Former product manager at Intercom. Designed Cor's Milestone Playbook Builder and the friction-signal scoring model. Spent two years watching CS teams use tools that were built for enterprise workflows at mid-market scale.
Former head of CS at a Denver HR-tech startup. Runs Cor's beta program and shapes the conversation templates Obi uses. The person who pushes back hardest when Obi sounds like a robocall.
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